No.

Customers are strongly advised to rely only upon:

• Official communications issued by the Bank
• RBI communications available in the public domain
• Court records and judicial orders, where applicable
• Information obtained directly from authorised Bank representatives

The circulation of unverified information can create unnecessary confusion and may not accurately reflect the factual position.

Depositors may:

• Contact the Bank directly
• Visit the nearest branch
• Contact the Head Office
• Review official notices available on the Bank's website
• Refer to official regulatory communications

The Bank remains committed to providing factual information and guidance within the scope permitted by law.

Yes.

The Bank continues to maintain records and documentation in accordance with applicable legal and regulatory requirements.

Customers requiring information regarding historical banking relationships, documentation, or account records may contact the Bank for assistance.

Yes.

All contractual obligations arising under valid loan agreements, security documents, guarantees, hypothecation arrangements, mortgage deeds, and related contractual instruments continue to remain legally enforceable unless otherwise determined by a competent authority.

Borrowers are expected to comply with the terms and conditions governing their facilities.

Yes.

The cancellation of a banking licence does not extinguish a borrower's contractual repayment obligations.

Borrowers remain responsible for repayment of outstanding dues in accordance with their sanctioned loan terms and applicable legal requirements.

Failure to honour contractual repayment obligations may result in recovery proceedings and other actions available under applicable law and contractual documentation.

Borrowers are advised to communicate directly with the Bank if they require clarification regarding their accounts.

Yes.

Borrowers may contact the Bank to discuss repayment schedules, account statements, documentation requirements, settlement proposals (where applicable), or other account-related matters.

Each request is reviewed on its individual facts and merits.

Yes.

Proceedings relating to the RBI's decision have been initiated by the Bank and remain subject to the applicable legal process.

Customers should note that legal proceedings may involve multiple stages, hearings, and judicial reviews before a final outcome is reached.

No.

The Bank cannot and does not make any representation regarding the outcome, timing, or final determination of any pending legal proceedings.

Any decision will ultimately be made by the competent judicial or regulatory authority.

Customers are encouraged to rely upon:

• Official notices published by the Bank
• Regulatory communications issued by RBI
• Orders of competent courts and authorities
• Documents available on the Bank's official website

The Bank recommends avoiding reliance upon unofficial reports, rumours, social media speculation, or unverified third-party commentary.

Yes.

Customers, depositors, borrowers, shareholders, and other stakeholders are free to approach the Reserve Bank of India (RBI) directly if they wish to seek clarification or obtain information available through the appropriate regulatory channels.

The Bank fully respects the right of customers to communicate with regulatory authorities and encourages reliance upon official sources of information.